Contact

Email hello@gentleguide.com.au. We read this. We do not promise same-day replies.

Please do not send your child's name, school, or health information. Title notes live in the product, not in a file about your family.

Billing or cancel Pro

Include the email on your GentleGuide account. We can help with receipts, plan status, and cancelling a subscription.

Request a review

Can't find a title? Tell us the name, TV or movie, and where you watch. We pick what to write next by demand and whether it fits sensitive kids. A request is not a ticket, and we do not paste in parent-written timestamps.

Something looks off in a guide

Timestamps are approximate, and cuts can differ. If a moment is missing or the time has drifted, tell us the title and what you noticed.